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Business Profile

Online Retailer

Ann Domiano Treasures4you

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted this seller on **** about a ************************* designer bag that I was concerned about the size and that it could hold my phone. The seller repeatedly assured me she would accept a return if the bag did not hold my phone when it arrived. She accepted my offer to pay contingent upon the bag's ability to hold my phone. I relied upon her word and have the entire conversation documented in writing. When the bag was authenticated, the **** representative mentioned the strap/chain was missing and the tag, proving it was brand new. The seller again assured me they were wrong and didn't know what they were talking about, and misled me as an innocent consumer into believing they must have been mistaken. The bag arrived not only missing crystals and a strap but clearly does not even come close to holding my phone. I paid over $2000 to this seller by cc on ****, and relied upon her word in the messaging over many conversations assuring me the bag could indeed hold my phone and was in perfect, brand new condition. Then when I told her I needed to return the bag, she ghosted me and disappeared and will not answer any of my messaging on ****.

Ann Domiano Treasures4you is NOT a BBB Accredited Business.

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