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Business Profile

Fitness Center

New York Fitness Clubs

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for New York Fitness Clubs's headquarters and its corporate-owned locations. To view all corporate locations, see

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New York Fitness Clubs has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Rachel S

      Date: 08/02/2022

      Military Members BEWARE!!!
      First, when I was signing up I was the first person in line. The young man at the desk let the two guys behind me bypass me and he took care of them first. I called to make a complaint, and they apologized to me (I have the email) but there was no follow up on why this happened and I don't think anyone bothered to check the tapes.
      It was the only gym that had a good amount of space, but my husband is at a law enforcement academy and there is no childcare available.
      Because I am Active duty military, they offered me a discount plan but that's actually not the legit discount plan that should be for Active duty members. They are signed up with Active & Fit that serves military members, and its $25 a month and you can cancel at anytime (because we are always doing training, etc). I just called to convert my plan (maybe I could go on the weekend perhaps and keep my plan??) but she said because I had signed up with THEIR "active duty military plan" that I had to pay for this month and then $50 to get out of the contract. This is a legit scan. Why not tell me about the actual military discount? Why sign me up for the more expensive plan when they were signed up as an Active and Fit member?
      I called Active and Fit to complain. If they are partners to promote military members with a discount and to generate business, you shouldn't be hiding this active duty military benefit to get more money. I am letting any military members know about this scam.

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