Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Auto Parts

ExtremeTerrain.com

Headquarters

Reviews

This profile includes reviews for ExtremeTerrain.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ExtremeTerrain.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.42/5 stars

    Average of 3,004 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDanny P

      Date: 07/10/2022

      5 stars
      I found everything I needed . Videos to explain the why’s and why nots. And my only issue was my own fault. I didn’t get to use a promo code to save a few bucks.
    • Review fromRick M

      Date: 07/10/2022

      5 stars
      Great service. I ordered this part from another company first. 4WD. That was a mistake. It took 3 and a half weeks to receive it. And the box was ripped open. And all but 2 pieces was missing in the box. I did not accept it. Called the company. Got a human. He told me he will transfer me to customer service, and after sitting on hold for a hour and a half, listening to how they appreciate my business. I finally got to tell them what happen. And they pretty much told me it is not there problem. The shipping company messed it up. But the customer service SUCKED. And I'm still waiting for my money back, and it is going on 3 weeks now. Will not do that again. I guess that is what I get for cutting corners. Extreme Terrain has always been great. I ordered my part. and got it within a week undamaged. Extreme Terrain you ROCK.
    • Review fromFrank F

      Date: 07/10/2022

      5 stars
      Fast processing and shipping , packed well & arrived in perfect condition.
    • Review fromSeth O

      Date: 07/10/2022

      5 stars
      Great business! Kept me up to date from receiving my order, through packing and shipping and finally checked to ensure I received it. Great customer service!
    • Review fromRandolph E

      Date: 07/10/2022

      5 stars
      Arrived on time,great service, will order again.Highly recommend to everyone.
    • Review fromJack H

      Date: 07/09/2022

      5 stars
      They got here fast Installation simple They look great Thank you extreme terrain
    • Review fromRamon N

      Date: 07/09/2022

      5 stars
      Very good tires extreme terrain is a good spot to shop, easy buy ,easy ship
    • Review fromAllen M

      Date: 07/09/2022

      2 stars
      For a $600+ order, I expected the item (ARB Dual Compressor) to not be shipped in the manufacturer's display box, with item pictures and labels for any thief to see. There was not any tape holding the box closed, only one carboard "tab" that was torn and barely hanging on. The 20lb compressor had shifted so much during shipping that the cardboard dividers inside the manufacturer's display box were destroyed. The compressor and contents were a little roughed up from sliding around. The manufacturer's display box should have been shipped in a seperate unmarked box, with proper padding for shipping protection.
    • Review fromKristen G

      Date: 07/08/2022

      5 stars
      Exactly as expected. Shipped and received very quickly. Their online reviews and install demos are extremely helpful!!
    • Review fromLuz O

      Date: 07/08/2022

      5 stars
      Very Happy Customer!! I receive my order very quick! Highly recommend.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.