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Tint World of Penn Hills

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/21/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had two vehicles taken to this business to have car windows tinted. 4 months later the tint peeled off on the ***** Civic ($275). At first, they were going to honor the lifetime warranty but then i discovered problems with the other vehicle's window tint as well. I paid $175 for the *** Acadia. Both were not tinted to the exact specifications as requested. lighter than supposed to be. Managment was very rude and I asked for a refund and did not feel comfortable taking my care there. I sent the photos requested and have not had any response since May 10, 2024. I would like a full refund to go somewhere else that can fix the problem.

Tint World of Penn Hills is NOT a BBB Accredited Business.

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