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Business Profile

Magazine Distributors

Gold Standard Magazine

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Distributors.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Name of fraudulent company is “Gold Standard Magazine” in Quakerstown Pennsylvania. Phone # is ************ This happened in January 2023 Paid for a “Magazine ad for golf courses” the magazine was never published. They do not answer the phone and website is not active.

  • Initial Complaint

    Date:09/07/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They never distributed the magazine to the golf communities as promised in the contract. They ceased all communication, stopped replying to questions, calls, emails, text messages, social media messages. I reported it to the police, internet crime complaint center, *** and now having to file civil suit against the owner *********************** to try and get my money back. They sent me one copy of the magazine. Again, it never got distributed as promised, I paid for a magazine to go out to all of the golf communities in Truckee, CA but that never happened.

    Customer Answer

    Date: 09/12/2023

    ***********************************************;

    Truckee, CA *****

  • Initial Complaint

    Date:05/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $650.00 for a Full Size Advertisement in their Alleged Magazine to be distributed locally for my Small Business. I am single mom entrepreneur who lives in subsidized housing because the cost of living is so high and difficult to manage with my business expenses and living prices. They sold me the ad via phone then failed to respond to my requests on timing and my ad after I send them my Ad I desired they never responded to any of my inquires about my ad or production. I have requested a refund for months with no response in return. I offered them more time to fulfill as an alternative to refund but never received a reply for either. I cannot afford to lose this much money from being scammed by a bad business with no customer service.

Gold Standard Magazine is NOT a BBB Accredited Business.

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