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Business Profile

Paving Contractors

Delaney Construction Paving

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paving Contractors.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/22/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Asphalt pull apart holes flaking sinkhole asphalt its not holding up at all. Looks like its 10 years old instead of one year old.

  • Initial Complaint

    Date:07/05/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Poor work done without any return of communication from company. Company is licensed and insured and should answer calls about problems or have these removed for misleading credentials. Tried to call, email, and post questions on their website since November 2022. There has been no communication back. There is not any way to contact this company does it exist or is it fake.

  • Initial Complaint

    Date:06/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called several times, sent pictures of the driveway entrance and the front pavement to the company. The dirt and the black driveway mix has to be cleaned up. The company was paid $5000.00 to dig out entire old driveway. Add 4-6 inch of modified stone and pave with 3 inch of driveway mix. That was done and is ok. But the dirt and the black tar chips that was left behind at the driveway entrance and on the front pavement has to be clean up. See the enclosed pictures

  • Initial Complaint

    Date:10/29/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We had Delaney replace and widen our asphalt driveway 9/21/22 - 9/22/22. After I reviewed the completed work on Friday 9/23, I found many areas that needed to be addressed due to improper installation. I called and left a message and emailed a full description of the concerns with pictures (Email attached and pictures in link below). Delaney came out to review with my wife on 9/24 and said he would correct the mistakes the following week. She also voiced concerns about the quality of the work. The right side of the driveway is not straight at all and was not executed as discussed. The grass edges were not straightened. I have reached out to them with countless phone calls and many emails without any response at all. I want the repairs made to my driveway or a refund for the services not being executed as contracted.************************************************************************************ ***************************************************************************************************************************************************

  • Initial Complaint

    Date:10/06/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Delaney Construction and Pavement replaced our driveway on 25Mar2022 and provided 12 months of warranty. The job was paid in full on the same day.Everything seemed fine until I noticed a few weeks ago dips with a bit of cracking in places where our is parked.At that point I contacted them at their ************ with an ask to call back. Nobody called back and I followed up. I was able to get the owner or the manager on the line. Described the problem. He said he would send someone to look at it that day. That did not happen. I then followed up with a call again. This time I was promised that absolutely they will send the crew within a week and asked if I could send pictures, I did text them at the same number the property address and pictures on 20Sep2022. That was the last I heard from them. From that point on, I kept sending multiple follow-up text and voice messages asking for a call back or repair or scheduling a repair. However, I did not get a single response and the problem was not remediated,

Delaney Construction Paving is NOT a BBB Accredited Business.

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