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Business Profile

Entertainment

Huckleberry Entertainment

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Entertainment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/31/2023

    Type:Product Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 3, 2023, I replied to an advertisement on Facebook regarding a vendor show to be held on March 4th at the Huntingdon Country Club.. I completed the application and paid the fee of $40 to Huckleberry Entertainment that day. On February 10th, vendors received an email stating the location had been changed to Fairfield Inn and Suites, and to let Cortney Peterson, the owner and manager of Huckleberry Entertainment, know if any vendors needed a refund. I notified her on 2/24, that I would like a refund because I didn't think the event was very well organized. She replied she would issue that refund. I have contacted her many times by email, and messaging to follow up, and have not received the refund as of 3/30/23.
    I went to the event venue on that date, and the Fairfield Inn had no record of the event! I contacted various other vendors, and one told me she cancelled the event the day before!

    Business Response

    Date: 03/31/2023

    As of March 25th, all monies that where not requested for refund where donated in the name of said business (Not Huckleberry Entertainment) to the support of a local youth. We, Huckleberry Entertainment, has issued said refund to complainant. Also, all individuals were emailed stating the event was canceled due to a death in the family. This individual is the only one who stated they where not informed. I have looked into the emails and she was sent one. The original location of the event was changed due to complications with the initial establishment owner. 

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