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Business Profile

Class Action Settlement Administrator

Heffler Claims

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Class Action Settlement Administrator.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/11/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was part of the ***** *** class action suit from way back in 2014. The suit was settled and they repeatedly said they were going to issue checks. By March of 2015 I still had not rcvd a check and unfortunately I was arrested and ended up doing 16 months. When I was released, I tried to find out what happened to my check. I couldnt get into my email account I used when I joined the suit but I did open another one and emailed Heffler explaining what happened and gave all the necessary information to verify who I was. The response I rcvd said that it was no longer a valid email address and that suit had been settled and closed. I tried to contact hefflers main office to find out what I needed to do to request a replacement check but the only response I've rcvd is it's closed. No one calls me back, I don't know who else to contact or where to even begin. I looked over the complaints on your wall and 10 out of 11 of them were regarding the same problem. They hadn't rcvd thier settlement checks and couldnt contact anyone to find out why, etc. I agree with the one that said they are keeping our money and blowing us off. They may be small amounts (mine is around 75 to 100 dollars) but when they do that to a million people with an average of 50 owed to each, they have 50 million dollars of money that doesn't belong to them collecting interest on it. He'll, I'm thinking perhaps I'll go into the same business, I could use several million dollars of other peoples money, especially if I'll face no repercussions for it. Please help, I have absolutely no clue who to contact next or what to do for that matter. Thank you for your help

Heffler Claims is NOT a BBB Accredited Business.

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