Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Body Care

Germaine's Handmade Creations, Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Body Care.

About

About This Business

All-natural and organic handmade soaps, bath and personal care products.

Products and Services

Sopas, Milk Bath, Bath Salts, Lotions, Deordants, Body Butters, Body Creams, Gift Cards, Spa Robes, Spa Accessories

Years in Business: 15

Business Details

BBB File Opened:
10/28/2011
Business Started:
10/27/2009
Business Incorporated:
10/27/2009
Type of Entity:
Corporation
Alternate Names:
Germaine's
Business Management:
Mr. Germaine D. Stewart, Owner

Additional Contact Information

Principal Contacts
Mr. Germaine D. Stewart, Owner
Customer Contacts
Mr. Germaine D. Stewart, Owner
Fax numbers
Primary Fax: (215) 549-3964
Additional Phone Numbers
Other Phone: (800) 385-1123
Additional Email Addresses
Primary: Email this Business
Sales: Email this Business
Customer Service: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 543280 for this business, issued by Department of State-PA

Department of State-PA

PO Box 2649

Harrisburg PA 17105

Additional Information

Payment methods
Germaine's accepts all major credit cards including Discover and payments through PayPal payment services.  Retail clients should refer to ezCom EDI services.
Refund and Exchange Policy
Your complete satisfaction is our top priority. Germaine's guarantee that we will provide you with excellent service and support online, by phone and email. If you need live help you can call us at 1-888-695-5352, M-F, 8am to 6pm, and Sat. 10am to 4pm EST. You can be assured that Germaine's stands behind all our products and services. If any customer or client of Germaine's is not completely satisfied with their purchase, or in the unlikely event that we cannot resolve your issue to your satisfaction, at your request, we will provide a full refund under our 100% Money-Back Guarantee. Refunds are guaranteed with proof of purchase and with the return of the unused portion of the product(s). Exchanges are made provided that the product seal is not broken. Exchanges are made for any products damaged through shipping and otherwise by no direct damage by the customer.
Business Categories
Body Care, Skin Care

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.