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Business Profile

Car Dealers

DelicaUSA

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/01/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase through this company after establishing a direct line of contact with the owner in october last year. I was to pay ****** for the price of a van. I sent an inital down payment of 2000 and made an agreement to pay 1000 a month til the van was paid off. In our intial agreement the van was to be sent to me with a lien on it until the payments were complete. I never recieved the van. The owner kept pushing the date he was to send the van further and further. Then when it came down to it he said he could not put a lien and wanted the rest of van to be fully paid off which was 10k and I could not do this also it was not a part of our intial agreement. So I asked to have my money (5500) sent back to me owner said it would be in the form of a check. Two weeks has gone by no check and now no replies from owner (*******). I am worried that I was stolen from and I told the owner I need that money to purchase another vehicle.

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