Reviews
Customer Review Ratings
Average of 13 Customer Reviews
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Review fromWilliam M
Date: 03/28/2024
5 starsWilliam M
Date: 03/28/2024
Thank you for your professionalism and prompt response, Xpert Chimney Sweep!
Xpert Chimney Sweep
Date: 04/14/2024
We're glad to hear that you were satisfied with our service! If you ever need assistance with your chimney again, don't hesitate to reach out. We're here to help!Review fromLouis L H
Date: 01/31/2024
5 starsLouis L H
Date: 01/31/2024
Well mannered and professional technician who did an excellent job and informed us of each step of the chimney and fireplace cleaning and inspection. Job well done 5 STARS is my rating for this company. ???????????Xpert Chimney Sweep
Date: 03/07/2024
Dear Stephen,
Thank you so much for taking the time to share your positive experience with Xpert Chimney Sweep. We are thrilled to hear about your satisfaction with our chimney and fireplace cleaning and inspection services and appreciate your kind words.
Your feedback is incredibly valuable to us, and we are delighted to know that we met or exceeded your expectations. We take pride in our customer service and it's always rewarding to hear when our efforts make a positive impact. We are grateful for your trust and loyalty.
If you have any further comments, suggestions, or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again and appreciate your support.
Thank you once again for choosing Xpert Chimney Sweep!Review fromCarly S
Date: 01/18/2024
5 starsCarly S
Date: 01/18/2024
We had a great experience with these guys. Sam and Ron were incredibly knowledgeable, professional and patient as they walked us through our chimney issues. Highly recommend!Xpert Chimney Sweep
Date: 03/07/2024
Dear Carly,
We wanted to take a moment to express our sincere gratitude for the glowing review you shared about your experience with Xpert Chimney Sweep. Your kind words truly made our day, and we are thrilled to hear about your satisfaction.
Your feedback means the world to us, and it serves as a tremendous motivation for our team. We are delighted to know that our technicians Sam and Ron met your expectations and contributed to a positive experience. We look forward to the opportunity to serve you again and continue exceeding your expectations.Review fromStella V
Date: 01/15/2024
4 starsStella V
Date: 01/15/2024
Sam was here knew the problem as soon as he saw it came out on time repaired the problem found him very helpful and friendly and explained in detail everything that needed to be done I would definitely have him back again .The person who answered the phone very helpful as well.Xpert Chimney Sweep
Date: 03/07/2024
Dear Stella,
I hope this message finds you well. I wanted to personally extend my heartfelt thanks for the positive review you shared about your recent experience with Xpert Chimney Services. Your feedback is immensely appreciated, and we are delighted to have had the opportunity to serve you.
Your kind words about Sam are truly gratifying. It's customers like you who make our work so fulfilling, and we are thrilled to know that we've met your expectations.
Your satisfaction is our top priority, and we are committed to maintaining the high standards that you've come to expect from Xpert Chimney Services. If there's anything more we can do for you or if you have any suggestions, please feel free to reach out.
Once again, thank you for choosing Xpert Chimney Services and for taking the time to share your positive experience. We look forward to the pleasure of serving you again in the future.Review fromCarrie M
Date: 01/11/2024
5 starsCarrie M
Date: 01/11/2024
Sam was great. He came promptly, was friendly and comfortable and quickly fixed the problem with my fireplace. I highly recommend his work and this businessXpert Chimney Sweep
Date: 03/07/2024
Dear Carrie,
We wanted to express our sincere gratitude for the positive review you shared about your recent experience with Sam and Xpert Chimney Sweep. Your feedback means the world to us, and we're delighted to hear that you had a positive experience.
Your kind words about Sam and our fireplace services are truly heartening. It's customers like you that make our work so fulfilling, and we're thrilled to know that we've met your expectations.
We are dedicated to providing exceptional services, and your positive review is a wonderful affirmation of our team's hard work. We look forward to the pleasure of serving you again.Review fromYafim G
Date: 01/09/2024
5 starsYafim G
Date: 01/09/2024
Xpert Chimney Sweep consistently delivers exceptional service, and this year was no exception. The true mark of their commitment shone when they went above and beyond to ensure the safety and satisfaction of my elderly mother. Their technician, Sam, displayed remarkable patience and kindness while addressing her concerns. Recognizing her vulnerability, he took extra steps to explain the process and reassure her throughout. This compassionate approach speaks volumes about Xpert Chimney Sweep's dedication to customer well-being.
This marks our third year with Xpert Chimney Sweep, and each experience reaffirms our decision to choose them. The team's reliability, professionalism, and genuine care for customers, especially the elderly, make them stand out. I'm immensely grateful for the peace of mind they provide, knowing that my mother's safety is their top priority. Xpert Chimney Sweep, thank you for your consistent excellence – you've earned our trust for years to come.Xpert Chimney Sweep
Date: 03/07/2024
Hi Yafim,
Thank you once again for your positive feedback. At Xpert Chimney Sweep, customer satisfaction is our top priority, and we genuinely appreciate the trust you've placed in us. It's truly gratifying to know that you appreciated Sam's remarkable patience and kindness, and this means a lot to us.
Your satisfaction is a driving force for our team, and we are committed to consistently meeting and exceeding your expectations. As we move forward, please be assured that we will continue to provide top-notch services that align with your needs.
Once again, thank you for choosing Xpert Chimney Services. We look forward to the ongoing opportunity to serve you and surpass your expectations.Review fromKim d
Date: 01/06/2024
5 starsKim d
Date: 01/06/2024
Very knowledgeable & friendly technician - clearly explained and laid out our optionsXpert Chimney Sweep
Date: 03/07/2024
Dear Kim,
I hope this message finds you well. Thank you for the positive comment you recently shared with us. Your kind words and encouragement truly mean the world to our team. This serves as motivation for us to continue striving for excellence and delivering the best possible experience for our customers.
At Xpert Chimney Sweep, we deeply appreciate customers like you who take the time to share their thoughts. If there's ever anything more we can do for you or if you have additional feedback, please don't hesitate to reach out.
Thank you once again for your positive comment and for choosing Xpert Chimney Sweep. We look forward to the ongoing opportunity to serve you with the utmost dedication.Review fromMindy H
Date: 12/06/2023
5 starsSam from Xpert Chinney did a wonderful and beautiful installation of a brand new electric fireplace. He exceeded my expectations. I highly recommend Xpert chimney.Review fromMindy H
Date: 12/05/2023
5 starsSam successfully installed a beautiful electric fireplace in my home. He exceeded my expectations. I highly recommend Xpert Chimney.Review fromHenry H
Date: 08/23/2023
5 starsThey are little late due to technician's emergency but overall, Great customer service and very detailed on their process.
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