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Business Profile

Clubs and Organizations

UberZon Club LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clubs and Organizations.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/02/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 09, 2022, I was offered a rebate on Uberzon club's website at uberzonclub.com in exchange for a product that I ordered. After waiting 35 days from the order date, I was not sent a rebate through their website or email. I have contacted them multiple times regarding this matter and have sent them the required information. They have not responded to my communication.

  • Initial Complaint

    Date:10/12/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased an item through their rebate program, using my bfs ****** account and its registered technically with his email. The price of the product was $19.99 for the earrings, after rebate I was supposed to be just responsible for the taxes, $1.40. Their website originally said 14 days for reimbursement, I emailed soon after and they told me their policy changed to 45 so we couldnt return item to ******. Its been well over 45 days. I have number emails to them asking where my rebate is, only one time they responded and asked me for verification of the transaction. I sent the info to them but have yet to get another response.

UberZon Club LLC is NOT a BBB Accredited Business.

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