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Business Profile

Fast Food Restaurants

Mayura Indian Restaurant

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fast Food Restaurants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/07/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered rice from this restaurant on 4/17/24, and there were 3 tiny pieces of metal wire in the rice, probably from a cleaning brush that was left in the pan, maybe a dirty pan. I paid $20 in total, including the garlic naan, and went back to ask for a refund. They offered a free rice on them, but I did not want their food, I was disgusted and wanted my money back. The owner came over, as I was talking to maybe his wife and a helper, and he asked where the rest of the food was. I said in the trash. He denied giving me any apology or my money back. He had no remorse and apparently could care less about his customers. He pretty much treated me like a liar and a person just trying to get $20 from him, hilarious. The place is not taken care of, as the door slams, instead of closing softly as people enter and leave. This signals to me that the business is not strong and they will treat a customer like c*** because they are trying to save a *****. If I could get back into the dumpster where I threw the food, I would give it back to them on their floor. What animals.

Mayura Indian Restaurant is NOT a BBB Accredited Business.

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