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Business Profile

Funeral Director

Deborah L Wilson Funeral Home

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:10/21/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My daughter passed away 08/21/2022 I used Deborah Wilson funeral home for her service and she was unprofessional I went to pay her cash for the service and other things included a friend of mine went with me I was so distraught so he assisted me he countied my money for me and handed it to Mrs Wilson she turns around and added him to the obituary as father and added him to the receipt as being the one who paid for my daughter funeral he's not the father only a exboyfriend that was there in my time of need now I've been trying to get my daughter death certificate and receipt for the funeral cost Mrs Wilson told me she can only give it to the Father I tried to explain to her she made a mistake and put him on the paperwork and he's not the father so she's holding my daughter death certificate and funeral expenses paperwork I also gave her 6 miniature Urns for my daughter ashes I have received 3 she says she doesn't have the other 3 she said she thought she gave them back but she did not I've talk to her she's rude and disrespectful she hangs up on me or send me to voicemail I just want what I paid for or a refund and my paperwork for my deceased daughter the correct paperwork she sent a copy of my daughter death certificate the information was wrong

Deborah L Wilson Funeral Home is NOT a BBB Accredited Business.

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