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Business Profile

Immigration Lawyers

GT Immigration Law Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Immigration Lawyers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/17/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My issue has been for over 12 months I hired this attorney's office to handle my mother's immigration case I was informed it would take 18 months to start viewing any progress in the case at the beginning the communication with the attorney was one on one always replied. After waiting patiently for several months, I started emailing the attorney, calling the office leaving messages and no response. When I contact their office no one can locate a case number or file for me or my mother they always state they will take a message and have the attorney call back as of this date I have not received any documents from his office, nor have I received any ***** receipt number no call backs no type of communication my contact information email, address , phone number has been the same for over 16 years I have not changed any information for there to be anything lost or no answer if they ever tried to contact me . I sent his office a check in the amount of $10,825.00 his office immediately deposited the check, and no services were provided. I am a disabled Veteran I work hard for my money and in this case, I do not have any positive outcome for this situation I was cheated out of my money and my mother's case was left unattended I no longer want any type of representation from them I want my money returned to me so I can find the proper legal assistance. I have attached some emails the check and the statement showing the check was cleared the fed ex tracking I have more emails if necessary. Any assistance is greatly appreciated. Regards ***************************** ************ ************ **************** ******************

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