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Business Profile

Orchestra

The Met Philly

This business is NOT BBB Accredited.

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1

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Review Details

  • Jed H

    Date: 02/22/2023

    The security guard here act like bullies. We waited 15 years to see our favorite band tour and unfortunately it was at this venue. My friend who is an immigrant to America and is learning English was ejected very rudely and unprofessionally by the Met security guards for the heinous crime of.. possessing a phone? They didn't bother to make sure he understood the rules or explain anything to him or give him a warning. No, they just threw him out on the street like an animal. In my 3+ decades of concert-going and dozens of concerts we have never been treated this inhumanely by anyone, let alone the venue staff. I can understand if security has to eject someone for a good reason, but we were being quiet and respectful and watching (listening) to the show. I don't feel safe going to The Met anymore after how we were treated, and worst of all, even worse than losing $300 on the overpriced tickets, is that this moment has ruined the enjoyment of the music of my favorite band for me. Needless to say we will no longer be supporting Ticketmaster, Livenation, or the Met unless changes are made. It is a shame that a venue with such beautiful architecture is so mis-managed, because we have had enjoyable moments here in the past when the security guards didn't target and harass us over such a pedantic issue.

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