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Business Profile

Payday Loans

CashNow.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payday Loans.

Complaints

This profile includes complaints for CashNow.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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CashNow.com has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/21/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a call today stating that I owed this company over two thousand dollars! I have NEVER gotten any funds from this company. Their representative said they was gonna freeze my checking accounts and get this money that I got from them. I asked the representative to give me the information of this company and she would not give it to me. She then stated that I would need to look it up myself. She then proceeded to hang up on me. This is a scam and I do not want any future contact with this company! I saved the phone number in my phone and it is ************ or ************. They first called a previous contact of mine, ******* ******* with this wrongful threat first. I do not have any dealings with this person. I did not offer any money to this company because I have not dealt with this company, past or present. Please help this is not right.

    • Initial Complaint

      Date:01/17/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been contacted numberous times by the "office of client services" attempting to collect a "debt" for their client Cashnow. I ignored the first few calls but today I answered and spoke to someone on the other end. They claimed that there was money deposited into a bank account and had the last 4 digits of which I have no recollection of this account. They also had the last 4 of my SSN. Stated that the company (Cashnow) wanted to know if I would be settling the debt now or seeking an attorney to resolve in court. The "original loan" amount they reference was for $500 and with late fees and interest they were seeking $650. Perfectly round numbers, imagine that. The phone number that they were calling from is ************.

    CashNow.com is NOT a BBB Accredited Business.

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