Reviews

This profile includes reviews for InstaMed's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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InstaMed has 2 locations, listed below.

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  InstaMed

  1880 John F Kennedy Blvd Fl 12 Philadelphia, PA 19103-7432

  
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  InstaMed

  3300 Irvine Ave Ste 305 Newport Beach, CA 92660-3108

Review Details

• Review fromBrandi W

  Date: 06/23/2022

  1 star
  These piece of crap people owe ME $250... It's been OVER 2 MONTHS. You can be dang sure they'd be CALLING ME CONSTANTLY if I owed them money... but they can't seem to REFUND any money. I've called MULTIPLE times and I keep getting told, "Oh, we just cut the check, you'll receive it soon." TOTAL BULLCRAP!!!!!!! From now on, I WILL NEVER PAY the full amount. EVER.

• Review fromKimberly L

  Date: 06/03/2022

  1 star
  Terrible and inaccurate service. I made several payments through my Cigna HSA which uses InstaMed and the providers still haven't received these payment 2-3 months later. Meanwhile, I am getting nasty phone calls and threatening letters from the providers and collections. I have spent hours on the phone and online providing proof of payment for these bills and have many more to go. Seemed like a great service, but they have failed miserably.

• Review fromRyan W

  Date: 05/16/2022

  1 star
  Made my payment. Never heard anything back. Then I get a call from a collection agency. Said anesthesiologist (anesthesia consultants of Idaho) has no valid phone number. After more than 8 hours of trying to find this information to pay him... nothing. SO, InstaMed has no issues collecting money for someone with no valid telephone number and no account set up. Should be criminal.

• Review fromheidi p

  Date: 05/11/2022

  1 star
  I paid my medical bill through the Anthem website, who I did not know uses a third party biller, InstaMed. I thought Anthem was collecting payment for my MD. My bank account was debited by something called Instamed and I continue to receive statements for a MD bill I paid 3 months ago with ANTHEM, InstaMed, my MD and the bank all not able to identfy InstaMed. I found on Google and turns out they failed at paying my MD but did not email me so I had no way of knowing the bill was unpaid and who to contact for what. I checked my Anthem account as I was sure they would have a record of the payment I made on my account through their site, but there is no record of making payment to Instamed or to my MD. What a waste of time but had to deal with it as MD was going to go into collections. I tried to contact Anthem but after wasted time with the chat, they said they couldn't help because they couldn't access my account???? If I could leave less than a star or negative stars I would have.