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Business Profile

Property Maintenance

The Philadelphia Real Estate Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Maintenance.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromFatima L.

    Date: 02/01/2023

    1 star
    This business is poorly ran by a management company that’s not honest & owners who don’t care about what happens with their tenants! I’ve had on going issues from the moment I moved into this property. The property manager failed to fix the ongoing issues & then refused to break my lease after I repeatedly asking to leave. I’ve tried to resolve this issue in multiple ways, MANY days & I’ve been ignored. I’ve even asked to have a sit down with management & the owners & that idea was ignored as well. I’ve held rent from this company & out of $26k , $23k was dismissed in court 8/2022. In retaliation, they clean & cut everyones back patio area & skip mine, I’m currently locked out of the apartment & don’t know if my belongings are there or moved because when I asked where are my belongings, Donna (property manager) doesn’t respond. I’ve contacted city hall, Sharrif office & everyone is confirming this is an illegal lockout. YES, I was evicted, however I have rights to get my belongings & even that was a sh*t show! I was evicted because I held the $3k owed because I started getting sick AGAIN from the raw sewage coming up out of my drains in the apartment, (I WAS ANGRY). This problem has been going on for the entire two years & I been not feeling well for a year! (My doctor is currently running tests). This stuff was in my dishwasher! They’d cancel my maintenance orders or mark them complete but never actually come and fix the problems! Because of this neglect the tenant below me pipe burst & ruined her entire kitchen! THIS IS NEGLIGENCE! I have all rights to sue & will take all action! These people need to be exposed! Multiple tenants complain & I wish they REALLY speak up! No way we should have to put up with this mess! The rent is not worth it! They now have a new violation with L&i due to my complaint I took to the city. They have a host of violations & open investigations with the city & you can easily find this information online. DO NOT MOVE HERE!
  • Review fromAshley S

    Date: 08/05/2022

    1 star
    If I could give the apartment building zero stars, I would. We did not look at reviews before signing sadly. Please take heed to these reviews they are not changing property managers (Donna) which is what the real problem is. She is unprofessional, she will promise you things (i.e. credits to your account, move in date, etc) and will renege because she doesn't talk to her boss before making said promises. She was extremely late upon us even touring the unit (red flag #1). Our move in date was changed several times. We had to move our things into another apartment because we already had the u-haul, we didn't have keys, we had to text her multiple times to get into the building (maintenance gave us keys). Then when we finally got into our apartment, it was infested with FLEAS (she blamed us even though our furniture was new and we had no pets the previous tenant did). We brought it to her attention and had to wait weeks before she would send someone to exterminate they only came twice we ended up taking care of it ourselves, she only sent someone because we with held rent and threaten to have an inspection. The building's WALLS ARE EXTREMELY THIN, you can hear the people next to you and below you. They have ROACHES, the trash is always pilled up. The amenities of the building are not in use due to "covid". The second elevator in the building NEVER WORKED the whole year I lived here. The grills on the rooftop do not work and maintenance is aware of that. We didn't have a AC filter for 11months of our lease. We made a maintenance request about it the first month of moving in. The number you call if you have issues is useless because no one contacts you back. Please save your self the headache they just want your money, this is a horrible place to live, I am ecstatic to leave!

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