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Business Profile

Property Management

OTG Management PHL, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Tierra M

    Date: 08/13/2024

    **Where to begin?****Environment:** From the very first day of training, it was evident that the environment was toxic. The employees are visibly unhappy, largely due to upper management's practice of overstaffing. Some employees have been with the company for over a decade, which seems to have made them territorial, creating an unnecessarily hostile atmosphere.**Management:** 1. **Professionalism:** Unfortunately, professionalism is virtually nonexistent. Managers dont bother to learn your name; youre treated as just another body rather than a valued team member.2. **Leadership:** Having come from a management background, I understand the importance of effective leadership. Sadly, this is a trait sorely lacking here. Instead of guiding and mentoring, the management team prefers to dictate and contradict themselves. They often wait for you to make a mistake just so they can point out your errors, rather than providing clear instructions from the outset. Tasks like paperwork and inventory are assigned without providing the necessary resources, leaving you to struggle without proper guidance.3. **Communication:** Effective communication is absent. Theres little to no interaction among team members, and introductions are rare. Feedback is almost exclusively negative, focusing on whats being done wrong without any constructive guidance. Many in leadership positions misuse their authority, creating a culture of fear and resentment rather than collaboration.**Scheduling Issues:** The schedules are frequently incorrect or altered without any prior communication. **Termination Process:** When it comes to termination, they require you to come into work, incurring unnecessary expenses, only to inform you that youve been let go. While I'm not upset about being let gogiven the negative work environmentthe lack of respect for employees' time and resources is deeply frustrating.

OTG Management PHL, LLC is NOT a BBB Accredited Business.

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