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Business Profile

Remodel Contractors

TNT Remodelers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    TNT home remodelers was hired to remodel a kitchen he was paid more than 50% for the job as of now 5 months later the job is still not complete when asked he did not produce receipts for any materials and for the month of August he only showed up 3 days he is inconsistent does not communicate and lies he went as far as to say materials was purchased and would be delivered and was not I want to educate people regarding my experience with ******************* and TNT home remodelers it wasn't until I was already invested that we found out that he had also did this to other hard working families I want to educate everyone in Philadelphia and the tri state area to not support this business

  • Initial Complaint

    Date:02/04/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired this contractor to complete home renovations was quoted $12,200 (not including materials) and $750 for a change order (which was paid immediately) In total I’ve paid TNT Remodelers $8,946. - $6,000 initial deposit paid on 12/8/22 - $750 for change order paid on 12/30/22 - $2,196 for completion of painting paid on 1/4/23 TNT remodelers has not completed the job, and the amount of work completed is not in line with what I’ve paid him so far. Initial completion date was December 27, 2022 then pushed to January 15, 2023. Work was not completed and it wasn’t communicated that they were going to miss that deadline. On January 18th I received a message stating he bring more men on to expedite completion. That didn’t happen. They have not been responding to any communication since January 20th and we are now into February. Now I’m forced to find someone else to complete the job which is going to cost me more money than the balance I wouldve paid TNT.

TNT Remodelers is NOT a BBB Accredited Business.

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