Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Restaurants

A King's Cafe

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJada P

    Date: 05/17/2025

    2 stars
    My friends and I drove about 1 hour and 10 minutes from ****** to visit a restaurant we saw on TikTok, expecting a good time based on the vibe shown online. We arrived around 11:45 PM (****** listed their closing time as 2 AM), found free street parking, and were seated right away with no wait. The DJ was playing great music, although it was a bit too loud. The venue felt unclean and the bathroom was extremely ******** took 510 minutes for a server to approach us. We ordered drinks and chasers, which came out quickly. When we ordered food, we were asked to pay upfront, including tip something we found odd but went along with. About 30 minutes later, the server told us they were out of two items. We substituted, and in the meantime ordered hookah (separate server, $40), which we enjoyed.Another 15 minutes passed before the server informed us the kitchen had run out of even more items, and they were only offering fried food now. This was confusing and frustrating, especially since we had already paid and tipped. We asked to speak to a manager multiple times but no one ever came. The server did try to make things right and issued refunds for the unavailable items.After waiting about an hour, my cheesesteak entree showed up surprisingly and it tasted good, although the fries were undercooked. My friends had to settle for wings, which were okay but felt rushed. The food came out in to-go containers, and the lack of communication between staff, especially about the kitchen closing, was disappointing.Despite the servers efforts to fix the situation, we were upset with the experience overall and wont be returning. If the kitchen has limited hours, it should be clearly stated online and staff should be aware.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.