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Business Profile

Roadside Assistance

Ameer's Emergency Roadside Assistance LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roadside Assistance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/02/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Monday, 1/22/24 *****'s Roadside Service came out to change a flat tire. In the same day I was charged 92$ , then he refunded 92$, and charged me again on 1/23/22. While he was taking my spare tire out of my vehicle he broke a latch in the trunk. I reached out to the company explaining what happened and that I would like a refund. He insisted that the money was refunded and sent me the original receipt. I have proof my bank account that I was charged again so therefore I disputed the charge. The company is refusing to give a refund. The part that he broke is costing over 300$ to repair. I would like to be compensated for the damages.

Ameer's Emergency Roadside Assistance LLC is NOT a BBB Accredited Business.

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