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Business Profile

Roadside Assistance

Restorative Roadside Assistance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roadside Assistance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/05/2025

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Roadside assistance was not provided to repair my flat tire. When I called them to request service, this company said it would be 30 minutes. After 30 minutes, they called and shared it would be another 1 to 2 hours. My campus police showed up and said that it was too long to sit in the road. I called the company back and canceled the service. The police officer changed my tire.

    Customer Answer

    Date: 03/05/2025

    Hello! My name is ******** Recillas ********! And I was wondering if I could possibly take down my former complaint to the company of, Restorative Roadside Assistance? We had resolved my former complaint through the department of Venmo and I got my full refund back thank you, ******** RQ

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