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Business Profile

Sports Cards

Bill's Sports Cards & Memorabilia

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sports Cards.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/11/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a supposed to be signed ***** baseball. The picture and description were TOTALLY different than what we received. It had a signature that didnt even look the same above a ball that hand ***** wrote Im under the signature. I asked the seller to make it right. Begged him! He would not. I shipped the ball back, and he still will be refund. He shipped the ball in zero protection just thrown into an envelope. I shipped back professionally in a box. He was extremely rude and just an awful businessman. I need me refund and I need it now! He has the back in his hands!

    Business Response

    Date: 10/27/2023

    Dear Sir, 

    **** ***** bought a baseball from my **** store.  She did not like the product and demanded I send her another one.  I did not have any others, so I told her I could fully refund her if she sends the ball back.  She refused until she received refund.  ****'s rules state items must be sent back, then refund is issued.  She was rude and impatient, one of the worst buyers I've ever encountered.  Once she called **** and they reiterated she must send ball back first.  She obliged.  I immediately refunded her when I got the ball back.  This is absurd that she contacted you people about this.  Please remove this complaint from my record.  

    Thank you, 

    Bill's Sports Cards & Memorabilia

Bill's Sports Cards & Memorabilia is NOT a BBB Accredited Business.

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