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Business Profile

Ambulance Services

Ross/West View EMS

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/29/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a letter in the mail from something claiming to be Ross/West View Emergency Medical Services Authority. They state they require a mandatory EMS fee and residential households will have to pay up to $55 while large businesses must pay up to $500. They are demanding I pay them by August 1st 2023. I have received previous letters for this, throwing them away thinking it was a scam. This is a third and final notice letter. They offer payment options such as going online or returning a form but I do not want to give them any of my banking information. The email address I provided is where they want residents to pay. I have not made a payment and I do not plan to, I believe this business is a scam targeting members in my borough.

Ross/West View EMS is NOT a BBB Accredited Business.

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