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Business Profile

Auto Repairs

Anthony Automotive

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/25/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was recommended to Anthonys automotive from a friend I was looking to get a new engine put into my 2001 Buick and new ignition and new airbags I contacted Anthony he came looked at the car told me $800 to install engine and $400 to install airbags and ignition he asked for 600 upfront r no less then $400 and he would tow the car there on spot I paid him he took car three days later he texted me and send pictures of new engine and said the hard part is done I need to pay my guys for the work so he was going to want the rest of the money for work. then a week goes by I contacted him to see if he was done with car yet since it was so quick on engine he claims he needed someone to program the key and he was waiting on steering wheel air bag to arrive another week goes past I contacted him again he started having excuses he was busy , workers quitting , him having kids and a life too , etc so a month went by then I contacted him about another car I needed work on he took it came got it and was done with the work on that car in 3 weeks I paid him we was done with that but I was still waiting on my Buick I asked him about it he said he was moving shops to out Sheraden cross from comecast and he had to finish my car and other by end of that month before switching the shops well forwards the end of that month I text him he said he would have it back to me that week on Saturday. Saturday came I text no text back for couple hours so I called it went straight to voicemail and for the next two months I called twice a day it went straight to voicemail I got a ride up to shop and Latino bought the shop my car was ditched dwn the alley and got side swiped I contacted his towing company number they said they knew Anthony and his mom and dad and would relay a message for me to him and still after another month he hasnt reached out to me

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