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Business Profile

CPR Certification

American CPR Connection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in CPR Certification.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/28/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Horrible company!!!! They are definitely scamming people. I should have done my research prior to paying for this fraudulent course. Paid for the $95 course and I can't even login to complete part 1 of the course I contacted the company for assistance and never got a response. I am very irritated because I've paid in total $102 and after having read the reviews I am mortified that I could possibly be out of an additional $145 for erroneous charges. Shameful. I will be reporting to the BBB in efforts to have them penalized. Customer service was incredibly unprofessional when I called over the phone to register for the course. That should've served as a warning sign.

    Customer Answer

    Date: 08/12/2022

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ****** *****

  • Initial Complaint

    Date:06/29/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business gives out AHA cpr cards without teaching the course. They charge for rental of equipment and then months later charge your credit card because they claim you didn’t return the equipment. There are lots of reviews online how these girls are scamming people and this business is solely open to continue charging credit cards for unnecessary expenses.

American CPR Connection is NOT a BBB Accredited Business.

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