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Business Profile

Dental Implants

Affordable Dentures & Implants

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/06/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    October 13 2024 I received $2000 refund from affordable dentures. They copied my bank account to refund the rest in October 15 2024 .the ******was never refund ded.I called several times and left messages but no one ever called back.when I finally did get an answer she told me not yo speak to her that way and hung up on me.

    Business Response

    Date: 01/13/2025

    Patient called practice on  12/12/2024 requesting a refund due to payment type, the staff was able to give a partial refund at that time, Yes Mrs. **** was to get the remaining funds on the 15th of December however the front office staff that she had spoken with was not in the office that day, afterwards the office was closed down for several weeks for the Holidays, When staff returned to the office, their  had been over a hundred phone messages to be returned, on January 6, 2025 Mrs. *** called being very rude and was ask not to speak to the staff in that manner and if she could speak in a more respectful manner, but she continue to be rude and the staff member advised her once again  Mrs. Ely  that she would look into it and ended the call. Patient has been fully refunded.  $2941.20

Affordable Dentures & Implants is NOT a BBB Accredited Business.

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