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Business Profile

General Contractor

DB's Remodeling

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:09/16/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired Dwan *. J****, owner of DB's remodeling, LLC in Sept 2021. 3 pmts scheduled for the job totaling $26000. The job start date on the contract was 9/30/21 and the completion date was 11/3/2021. He started on time, took $23,866 dollars in advance and all he has done is tear off a carport, and sunroom, rip off our siding, dig a footer trench, leaving a mound of dirt in our yard, pallets of cinder blocks in yard and driveway, trash and bags of mortar left in driveway, tools, and supplies just lying around the yard, exposed wires hanging down the back of our home, made our backdoor unusable. He just kept asking for money and we were so desperate to have the job finished, that we gave it to him. He has lied over and over about getting the job done, giving us a refund, saying I TRIED to attack him with violence, even after he knows of RING video recordings. He kept making excuses about everything. No money for Christmas, another project stiffed him, being evicted, the truck is out of gas, tire flat on the truck, truck won't start, cant find excavator, can't find workers. He has since ceased communication, which is fine because he isn't doing anything anyway to benefit us. We do not think Dwan J**** has any clue on how to do this type of work. He was digging in a spot of our yard where he had no business digging, and broke 2 sewer lines coming out of the house, and a natural gas line that he never repaired. He hasn’t given us a dime back as a refund for anything. My husband even went to Lowes with Dwan so he could use our military discount to get the cinder blocks cheaper. Then, this month, he took most of the blocks out of our yard in a Uhaul truck, drove the truck to Lowes, and stood in front of me trying to get a refund for the blocks. I just happened to be there at the same time watching him do this. He has a current HIC # PA094799. His business address is also not on ******* St. in Pittsburgh. He was evicted from that residence.

DB's Remodeling is NOT a BBB Accredited Business.

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