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Business Profile

General Contractor

Legend Structures LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/12/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I would like to file a complaint against Legend Structures LLC. I am selling my home and I wanted to do some touchup painting work before photos are taken. I asked the owner of Legend Structures,LLC, ********, for an estimate and he quoted me $890. I told him that that was out of budget and, I would be willing to pay $700. He agreed to do the work for that amount which entailed some touch up, repair in four areas where wall hangings were taken down and repair/painting of a door that my dog damaged. A couple of days into the job, after ******** did baseboard work, which was not a priority, he told me that he could not do the job for $700 and would need to charge me more for paint. I told him if that were the case I would have hired someone else, however, I did agreed to pay up to $100 more, but he would not accept that and sent me a bill for over $500 only for doing the baseboards. None of the other workprioritized work was completed and the home is not prepared for photographs. I have been out of town most of the time. I feel that this very much was a situation of bait and switch and he is threatening action against me if I dont pay the $500, although he did not do the work for the sum that we agreed to do and in fact did not do the work except for baseboards which was certainly not a priority for pictures. I have several photos of the work that was requested that was not completed or embark ******* addition, The painter plays two guitars on an antique chest, broke a chair, and since I am preparing to move, I have several boxes with glass marked fragile and do not stack what she stacked. I have not opened them yet because the moving truck was coming within two days of this occurring,

Legend Structures LLC is NOT a BBB Accredited Business.

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