Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Precision Heating & Cooling Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromluke c

    Date: 01/04/2024

    1 star

    luke c

    Date: 01/04/2024

    I would never recommend this company to anyone! #1 did not bother to call back at any point, after looking at the job or to communicate with me that he wasn't interested in the job. He said that he would put an estimate together and get back to me. He did neither, nor did he return calls. Then, I did speak to him about this again, after I called him, but once again he led me to believe he was interested in doing the job and would get back to me soon... I am done waiting on this guy! The job was to replace the broken, leaking exhaust vent piping from the furnace and water heater. I had explained the need to get this done asap and the basic size of the project. NOT VERY PROFESSIONAL, in my opinion! A little courtesy, communication and honesty would have been all I would have expected. Thanks, for the wait for nothing, #1. Hope any other prospective customers don't get jerked, by your lacking business etiquette! ******

    Precision Heating & Cooling Services LLC

    Date: 01/05/2024

    Hello ****, I apologize you had a bad interaction with an unprofessional employee. I can assure you that it was not our company you spoke with. We have no records of your name or contact information. Unfortunately, our company has many HVAC Companies with similar names in surrounding areas that are confused with us. We are a family owned local business and you would have spoken with one of 2 owners directly for scheduling. We have come across this problem before and this was the situation at hand. I apologize for any inconvenience and confusion. *********

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.