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Business Profile

Home Care

Independence Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Care.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAshleigh M

    Date: 12/18/2023

    1 star
    I wish I could check off NO STARS!!! Worst company to work for. Never had a proper interview. Applied via indeed, spoke to Jawad & started with my clients two days later. They never verified my LNA credentials? Background, or references. Just sent me into the homes of elderly clients. I worked for a few weeks. Went into work Wednesday afternoon with client, reached out to the company because my hours from the prior week were removed. Told me theyd fix it, of course NEVER DID. After responding theyd fix it, I was told not to go back to said clients home due to them not being able to service him anymore. Nothing dither in details. Client still doesnt have a HHA/LNA coming to help him. They just left this man without the help he needs around his home. I have reached out so many times asking for more hours, and I get told theyll look into it and then ignored for days and days on end. They are the worst company I have ever worked for, and *** worked for some pretty crappy companies. They say they care about their employees! Their clients?! Ya right. They are awful!!! Ive spoken to at least four different people. They all tell me I promise you by the end of the week youll have clients that said week comes and goes, and I hear nothing. Nothing like ruining a mothers Christmas for her four children since they did this to me literally 5 weeks before Christmas.

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