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Business Profile

Hotels

Hilltop Inn

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromAlex N

    Date: 02/12/2025

    1 star
    After putting me in a booked room on a mistake on their end due to me not having my physical ID , after losing my wallet at their front desk; they decided to 1) kick me out. 2) not refund my money
  • Review fromJames P

    Date: 09/17/2023

    1 star
    Very unsafe hotel. Very dangerous. Lock did not work on door but they would not refund my money. I have been trying to get my money back but they will not cooperate. I walked to my room. Was threatened by someone from an open door who was obviously drunk or high. Walked in my room. When I realized the lock was broke I went to desk and asked for a refund. They were unbelievably rude.

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