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Business Profile

Online Retailer

Dona Jo, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.67

Average of 6 Customer Reviews

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Review Details

  • Karen V

    Date: 05/15/2024

    Seems to be a theme - item are not eligible for a return. Won't purchase again from them

  • Tara P

    Date: 07/31/2023

    Brilliant! I love the artistically designed bright and colorful Dona Jo summer activewear!Dona Jo skorts, short sleeve polos, sleeveless tops, and jackets in wonderfully coordinated prints wear perfectly in summer tropical temperatures for all activities. I look and feel better whatever my day includes. My outfits are suitable to transition through the day from morning to night: fitness activities, gardening, **************** outings and work and help me achieve a healthy and active lifestyle while feeling great.

  • Shelly S

    Date: 04/04/2023

    I returned two items. I was suppose to get a refund for one item and an exchange for another item. (I was only doing the exchange for this item because they said it was not eligible for refund) They received my items several weeks ago, but I have not gotten a refund or my exchange. I have reached out numerous times, but I am not getting anywhere. All communications have to be via email, which is an ineffective and frustrating way to communicate.

  • Cherita S

    Date: 03/31/2023

    After placing an order a few days ago, I received one email thanking me for my order. They promptly took my money from my Paypal. I have tried calling the contact number they provide several times to inquire on shipment/tracking and all I receive is a voice mail. I have left several messages and no return call. I emailed to the email they provided and no response on that either. I have contacted Paypal and they have filed a **************. Warning! This company will take your money and they have no customer service! You will probably never receive what you ordered.

  • Jolie E.

    Date: 10/22/2022

    They delivered two of the same item (charging me for both). I did not meet their return deadline (traveling) and they said theyd give me a credit if I paid for return shipping, which I did. The duplicate item was unopened (in plastic bag they sent it to me in with tags attached. They returned it to me stating it was damaged, which I clearly should not be blamed for, since plastic bag was unopened. I have reached out by email and their contact method (no phone number provided) three times now. Obviously, they are blaming the damage on me and I suspect Ill never hear back from them. The skirts and tops are cute (I have bought at least 8 of each!) but never again with a company that treats customers so poorly.

  • Carol R

    Date: 08/02/2022

    I ordered a skort which I loved. I had to exchange it due to fit. I sized up but it did not fit. Im trying to return it but phone mailbox is full and unable to contact anyone for return. Im disappointed

Dona Jo, Inc. is NOT a BBB Accredited Business.

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