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Business Profile

Plumber

Cheddar's Plumbing Co
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 2 Customer Reviews

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Review Details

  • Rafaela R

    Date: 10/28/2024

    I had found a small leak in my basement pipes, which were in pretty rough shape to begin with, on a weekend. Thinking it wouldnt be anything too crazy, I looked online for a company with good reviews and found Cheddars. The online appointment booking was very convenient, and I was able to book an appointment for first thing Monday morning. **** was communicative prior to the appointment and *** arrived promptly at the appointment time. Cheddars was able to diagnose that it was a much larger problem than a small basement leak, involving needing part of the original stack replaced. **** patiently walked me through what he thought the issue was, recommended a company to come in to reveal access to the pipes and dry out the leak area. The whole process was a pretty big deal, especially since its the first time I had to deal with something like this. **** was so transparent, patient in explaining everything, committed to helping me fix everything quickly, communicated between multiple parties, and just was so empathetic to the problem and disruption it caused, that he even ended up talking me off the ledge multiple times. This was way above and beyond in regards to customer service.After everything was able to be accessed ****, *** and team efficiently worked, in one day, to update everything that needed done, walked me through everything they did at the end and demonstrated there were no leaks. Im just so thankful they were the company I called because they were able to confidently handle all the issues while truly understanding the plight of the homeowner. I plan to use them on any plumbing issues in the future and will recommend them to my friends and family. They were truly great to work with. Thanks Cheddars Plumbing!

  • Kathy H

    Date: 05/04/2023

    My experience with Cheddars Plumbing was great, after a month waiting for another plumber this guy came out & went above & beyond my expectation. Now he’s my go to guy!




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