Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Crossway Plumbing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLinda B

    Date: 12/01/2024

    1 star
    Came to my house to fix a toilet that wouldn't flush properly. Could not fix toilet. Looked at my pipes in the basement....looked at outside backyard pipe for sewage system but did not snake this outside pipe to my sewer system. Claimed I would have to hire a company to pump out the entire sewage system. Did not solve my problem and demanded 300 dollars. ***** Plumbing, another local company, came out a week later....snaked the outside sewage pipe in my back yard....looked inside the pipe with a camera, TV screen,....and solved the problem in 15 minutes. He said that the previous ******* just had to snake the outside pipe but failed to do this....and then changed me 300 dollars for no improvement in my situation. ***** Plumbing only charged me about 80 dollars and let me know the previous ******* had ripped me off. I was ripped off and taken advantage of by Crossway Plumbing. All he had to do was snake a pipe in order to clear some blockage...and refused to do this. I am a senior citizen on limited income, and this bothers me to this day. I recommend ***** Plumbing...they are fair in price and get the job done, but Crossway Plumbing and ***** ***** stole money from me. That's how I see it. I advise anyone to stay away from Crossway Plumbing. They in no way follow the teachings of ***** ****** as suggested in their name.
  • Review fromAlysia B.

    Date: 02/16/2024

    1 star
    Our sewer clogged and called this company to assist they were able to clear the clog but are not assisting with giving ANY information to our home insurance company and have completely ghosted us. We (and our insurance company) have tired to contact the owner by text, phone, & email multiple times over a two week span while no longer getting any responses/answers. Which is delaying our insurance claim since there has been no response.




BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.