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Business Profile

Auto Repairs

MS AUTOBODY AND SUPPLY

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My car was in need of repairs so I was referred to this location by a friend . I bought my vehicle here in November is was looked at by *** who quoted me 150 to fix a piece under my car . Couple of weeks later stop bu the shop my car needed an axial . I already knew my control arms and door handle needed replacing . ( I purchased those on my own ) . This location had my car for 3 months . I finally got in touch with the shop to pick up my car and it had no steering . The car had its own control . The mechanic took my car back into the shop and tried to fix it and couldnt . I already paid him 400$ because he said the work was completed . Which it wasnt after 3 months I ended up having to pay 140$ to have my car towed to another location to be fixed . I spoke to the owner and mechanic requesting a partial refund or money back for my tow and didnt receive a response .

MS AUTOBODY AND SUPPLY is NOT a BBB Accredited Business.

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