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Business Profile

General Contractor

WRP Remodeling

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/21/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    EXPERIENCE WITH **** ******* (WRP HOME REMODELLING)- Hired in May 2024 for an entertainment center project, paying 2/3 upfront.- Continuous delays with excuses; project didn't start until January 2025.- Convinced us to pay in advance for a bathroom conversion project, promising parallel completion.- ****************************** project and left bathroom conversion unfinished after taking 3/4 payment.- He continuously delayed the project with excuses - Nearly a year of waiting, wasted time and money.- Total of $15,500 was taken and only half work is done.

    Customer Answer

    Date: 05/20/2025

    Hi BBB,

    Thank you for your efforts for looking into our complaint.  

    WRP home remodeling owner ****, came back to me returning one thousand dollars and promised to return the rest of his money owed by the coming Tuesday, 5/27/2025.

    **** even agreed to complete out project he has done very little work so far. And he is promising us that he will finish by the end of this month. We want to give him another chance. If we doesnt complete our project by the end of this month we will create another complaint.Thanks you.

WRP Remodeling is NOT a BBB Accredited Business.

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