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Business Profile

Heating and Air Conditioning

Ali Mechanical Company Llc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/04/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was hired to fix some issues I was having in my master bathroom and also re-grout and replace shower head and diverter. However, the pipes in the wall were never tightened up which caused water to leak into my downstairs, he put in a mismatched shower head and diverter. The grout work was supposed to be a complete re-grout and he only did certain spots on the tile. When he left the job that he said was completed and after inspecting it and calling they said they would only come back out to finish the job if I hired them to do another job so needless to say this company never went back out to finish the work which resulting in me paying several thousand dollars to get his work fixed and done the correct way. Not to mention how unprofessional this company is while doing the job leaving messes everywhere and the way they speak to their customers and eachother is atrocious.

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