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Business Profile

Remodel Contractors

JDM Property Renovations

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/11/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This "contractor" was hired to renovate our entire first floor of our home including gutting the kitchen/bathroom, installing new plumbing, removing a load bearing wall and installing an architect designed support beam, removing all flooring. Our entire first floor and basement were impacted.Of the minor updates which were made and abandoned in 8 weeks time to our home, they all failed inspection. We are without a kitchen for 11 weeks now. We were without a shower for 7 weeks and without a toilet (we only have 1 toilet/shower) for a week. When the contractor failed all the permit inspections on 24Feb2025, he abandoned our project, taking with him $49,000 in deposits for expensive inventory including but not limited to, kitchen cabinets, quartz countertops, etc. We have sent a certified letter to his house requesting refund with no reply. We are not the first ******** that this has happened to. The entire scope of work from *** has to be gutted and recompleted at significant addition cost to us. No items have been returned to the homeowners indicated as being "purchased" by ***. We have consulted with the vendors who confirmed no orders were ever placed for our project through ***. Request for a full refund with additional $6,000 for damages to property requiring rework, to a total of $55,000.The owner is full of excuses, as you can see from other complaints, and his lack of accountability in response to this complaint should be taken with a grain of salt.

    Business Response

    Date: 03/23/2025

    Customer had scheduled an inspection for February 24, 2025 without **** permission. *** was not ready for any inspection. *** was not able to proceed till results were in from the inspection which customer had since February 27, 2025 she chose to withhold results till. March 18, 2025 Customer purposely held onto the results so she can say that JDM abandon the job. Contractor must wait for the results of an inspection to move on and she knew that customer keeps stating that inspection was failed. One is not illegal to fill an inspection that is very common two the inspection wasnt for plumbing and framing which clearly states on the inspection it was only four electrical and Inspector notice certain things wrong with the other things, but did not state failed or pass on the inspection because he was not there for that attached will be all the proof of work that was done to inspection and inspection report that clearly states it was only for electrical. Also, attached is the contract that nowhere says at what time materials will be purchased at what payment payments given because that was the payment schedule after rough ins she was to give another
    contractor never walked from job. He was not informed when he can return to continue work because he never received the inspection paperwork till after Customers complaints customer had contractors remorse and wanted to get rid of us, but not due to any illegal activity.

    Business Response

    Date: 03/23/2025

    JDM PROPERTY RENOVATIONS

    Business Response

    Date: 03/23/2025

    addional photos

  • Initial Complaint

    Date:07/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contracted with JDM Property Renovations on March 29th Paid initial installment of $9,900 for Deck Re-Build on April 8th Contractor began demolition work on April 27th, told project would take 3 to 4 working days.Materials delivered on May 11th Contractor had 2 workers onsite on May 25th and 26th.Additional $4,000 paid on May 30th Some additional work performed on May 31st.JDM Property Renovations has not completed the project to date and has not responded to phone calls or text messages.

  • Initial Complaint

    Date:03/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    More text

    Customer Answer

    Date: 04/11/2024

    No work was done to fix the problem. 

  • Initial Complaint

    Date:06/29/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business owner, ***********************, is dishonest his word is complete BS. The bathroom tile (5/26-27/2023) was a total hot mess (photos available). He ripped them down and pulled drywall off. He left it that way, took my $4K+ down-payment, and never came back or returned my calls. BUYER BEWARE! DO NOT TRUST ANYTHING HE SAYS!

    Business Response

    Date: 08/09/2023

    customer was very hard to deal 

    me and my crew did drywall/electrical and plumbing work at property

    customer got more then $4,000 worth of work before me and crew had to walk away

    customer did not have rest of balance in hand to complete the contract

    Business Response

    Date: 08/11/2023

    customer was very hard to deal 

    me and my crew did drywall/electrical and plumbing work at property

    customer got more then $4,000 worth of work before me and crew had to walk away

    customer did not have rest of balance in hand to complete the contract

JDM Property Renovations is NOT a BBB Accredited Business.

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