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Business Profile

Construction Services

JR Lamey Contracting

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/19/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7/6/23, a contract (copy attached) was executed with JR Lamey Contracting ("Lamey") for $7,000 to remodel a bathroom. The contract required half the amount, or $3,500, as a deposit. A check in that amount was issued on 7/12/23 and deposited by Lamey. The work was to be started around mid-September. September, October, November all came and went and the project was not started. As such, we canceled the project and Lamey promised return of our deposit several times. To date it has not been returned and the contactor is now not returning communications.

    Business Response

    Date: 03/31/2024

    After not being able to get to the said job on time the customer did cancel the job , this was in November. We then had to still work and try to return all materials bought for the job . With the holidays we had a hard time returning items especially the shower door . I never got everything returned until January  the middle of tax season. I had gotten taxes and all the paperwork I needed with all the returns done at the end of February. The business took a great loss that includes having workers. We now are working by ourselves and trying to juggle even being able to sit down and look at emails. The said customers only used a form of contact that was email no call or text it is easier for me to communicate when I see something right away rather than looking through hundreds of emails yes, we owe them money and I would like to be able to come up with a payment arrangement 

    Customer Answer

    Date: 04/05/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

    *** ****** ** ** ******** **** ****** ** * ****** ** ***** **** ** **** **** **** ** *** ********

    We seek an immediate return of our deposit ($3,500) as that is a sizable sum for us.  We are retired and currently our primary source of income is SSI.  However and unfortunately, we suppose the only way we will get paid is by bringing legal action or agreeing to a payment plan.  We will contact the contractor to discuss a payment plan but our feeling is that there should be a larger, good faith upfront payment. 

    Regards,

    ****** *** **** ******

JR Lamey Contracting is NOT a BBB Accredited Business.

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