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Business Profile

Florist

Sheldon's Flowers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Florist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/12/2022

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered premium flowers from this florist my bill was almost 150.00 plus he contacted me assuring me he would make them extra special and beautiful. What I got delivered to my husband's work was but even close to what I ordered! I was so embarrassed and scammed!

    Business Response

    Date: 12/27/2022

    THE RECIPIENT OF THE FLOWERS AND ALL HER CO-WORKERS LOVED THE FLOWERS. WE CALLED THEM AFTER RECEIVING THIS. THEY ALL SAID THEY FLOWERS ARE GORGEOUS. THE COMPLAINING PERS WAS MISTAKINGLY SENT A PICTURE OF THE FLOWERS FROM THE BACKSIDE OF THE ARRANGEMENT. THE FLOWERS WERE FRONT SIDED MOSTLY. IT IS ALL GOOD NOW THANK YOU. ***** ****** WAS-SENT THE WRONG PICTURE.

     

    SHELDONS FLOWERS

    Customer Answer

    Date: 01/03/2023

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.



     

    Regards,



    ***** ******

Sheldon's Flowers is NOT a BBB Accredited Business.

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