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Business Profile

Dance Instruction

Christ Center for Dance

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/14/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 17, 2022, I registered online for an online dance course. I needed to complete an orientation session to begin receiving the pre-recorded sessions. An email was sent to me containing a password to log into ****** classroom for an orientation session, but the passcode never worked. I reached out to the *** *** **** number requesting help and I never got a response. On September 9 I received an email stating I have been removed from the class because I didn't complete the orientation session. Uselessly I pleaded with the school but the issue was the orientation session have passed. Then on September 11, I received an email with an open registration for the same course and offering an orientation session for the same date Sep 11. If new students were accepted after Sep 9, and were to do an orientation session on September 11, why I was not giving the chance I asked for and, was kept “removed from the class”. My only guess is that this “Christ for Dance Center” is not real sound business. If you call you never get a real person. The so-called executive “team”: Kimberly B************* Funder, Minister Jacqueline *. B**** Board Member | Biblical Studies Curriculum Director and Andra F***** Board Member & Chaplin, is no one else other than One Person: Kimberly B************* Bank Statement: Aug 17, 2022 CHRISTCENTER-*** POS WWW.CHRISTCEN PA US ****** -83.56

    Business Response

    Date: 11/23/2022

    To whom may concern, 
    The student in question has made several attempts to harass us as an organization and was told that if the person in question contacts us again that we would file a harassment charge. The student was fully aware of our policies as she acknowledged that she read and agreed to them when registering for classes. This is an attempt to manipulate our policies for personal gain. This person even attempted to use a church email in an attempt to manipulate and bypass our policies. We have nothing further to say but that this is an attempt to slander our organization and as stated before, we will purse slander and harassment charges if this continues. 
    Christ Center for Dance 

Christ Center for Dance is NOT a BBB Accredited Business.

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