Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Deck Builder

M&S Deck Pros

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Deck Builder.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromThomas M

    Date: 09/30/2023

    1 star
    Instead of paying their employees money owed they will block you on cashapp (yeah- they pay 'employees' with cashapp) ignore all of your calls and texts and avoid paying altogether. Many civil rights violations occurring in the workplace, passing over employees for raises, meanwhile making them do more work and work that was not outlined in the original job title. Apart from poor treatment/lack of compensation for employees- there's a very unprofessional way in which M&S deck pros operates. Not letting customers know when they'll be arriving at the home. Collecting cash deposits and taking months to even start a job. Or they'll jump off of a project halfway complete and leave it for months, leaving customers in complete darkness about their projects. Unresponsive unless it's convenient for them. Will make up lies about why projects take so long or are failing. The real reason is they do not have the manpower to handle the volume of work they are selling. Sell sell sell and no workers to do anything. M&S deck pros is a ticking time bomb that can't keep any employees, then will proceed to belittle anyone who decides to quit, calling them drug addicts and all sorts of names. Stay far away from this "company". They talk a real good one but I promise you it's all for show. They will stab you in the back the first chance they get.
  • Review fromTim J

    Date: 10/12/2022

    1 star
    Did not finish job as specified. Left my yard a mess with everything they dug up., including a lot of concrete block. Was promised a wall and then was told that would be 5 thousand more. That wall was discussed and agreed upon in the original contract.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.