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Business Profile

Beer and Ale

The Wandering Brew

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beer and Ale.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/11/2023

    Type:Delivery Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction was made on august 25th,2022.The wandering brew owners ***** and ******* provide trailer service & bartenders to serve alcohol at events, which my event happens to be my wedding which is taking place Saturday October 14th, 2023 .I received an email from one of the owners , *********************************** on Saturday august 26th that the decided to sell their business and no longer can provide their service at my wedding and that a full refund will be provided . They have not provided a refund . And all the **** reviews show clients never do receive the refunds they are promised . I am looking for help to get my refund and hopefully have this stop happening to others , especially brides .

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