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Business Profile

Car Dealers

Community Group Auto Llc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/24/2025

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    10/26/2024 2015 jeep ******** limited Final price $16,751.80 now I have storage and money paid out for services and tows.Bought with 90 warranty have proof things started going wrong day one **** owner fixed small things didnt know about vehicle had backyard mechanics working in rain cold snow outside fixing things quickly they had no knowledge of the ***.Lots more but two weeks roughly before warranty ran out I already broken down had *** towed then I broke down 2 nd time reached out to **** no answer took *** to jeep dealer since couldnt **** transmission bad oil housing bad should of never passed inspection well over $2000 in repairs I asked him if hed warranty the ****** if they flashed it or replaced it and he says no Im not putting a trans in that. Im a nurse I need a reliable vehicle I had to go back to my old junk jeep with no heat to go back and forth. I just want loan paid off he wanted to give me a trade in value or he would sell it for me but I had to pay him like this has been bad since day one 77 days he had it for 22 of them

    Business Response

    Date: 04/28/2025

    Please see attached

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