Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Correspondence Schools

Penn Foster

Headquarters

Reviews

This profile includes reviews for Penn Foster's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Penn Foster has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.68/5 stars

    Average of 63 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromT. B

      Date: 07/23/2022

      5 stars

      T. B

      Date: 07/23/2022

      Great experience from Penn Foster Everything was seemless. My books came timely. The staff was very professional and very helpful I would attend this school again in the future for sure.

      Penn Foster

      Date: 07/28/2022

      Dear T.B****** ******, Thank you for taking the time to provide a review about Penn Foster. We welcome all feedback and use each and every suggestion to improve our student’s experience. We appreciate your kind words and your dedication to education. We wish you the best of luck in your endeavors and please keep us in mind for your future educational needs. Respectfully, Laura C**** Escalation Specialist
    • Review fromArmanda J

      Date: 07/06/2022

      1 star
      BBB I think you need to look into potentially closing this school down everyone is saying the same thing about this school no one’s lying. they put me in the mind state of Everest and everyone knows what happened with Everest. I should of checked the reviews before enrolling but I guarantee when I get done they won’t get a dollar out of me whether it’s on my credit report or not.
    • Review fromHaley R

      Date: 06/28/2022

      1 star
      This is the second time I have enrolled in a program through Penn Foster, so shame on me for signing up a second time. The program I enrolled in was so far off base, and I would know because I have worked in the field for over five years. When I decided to stop courses I was told that I had a balance on my account from the exams that I took that I needed to pay and as long as I did not complete anymore courses I would not be charged. No surprise, they have continued to charge me even though I have not even logged onto my account since then. They say it can take up to two business days to get a response, well two weeks later I was very upset after hearing nothing and I honestly have never had a business be so rude and dismissive. They are a sad excuse for an online learning program. Definitely advise against signing up.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.