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Business Profile

Hotels

Comfort Suites - Scranton

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • Duska L

    Date: 07/24/2024

    This motel cons people out of money and has disgusting rooms. We paid for 5 rooms and two of the rooms were not clean. They have hidden charges and when you pay for the rooms online you get there and they charge you more. They overcharge for rooms and refuse to give your money back and there is nothing anyone can do about it. I have spent hours on the phone to hear this is the policy and it is not read the fine print. They owe me money and refuse to give it back and even hang up the phone while trying to explain. They claim it is their policy, but in the fine print it is clearly stated anyone 14 and under do not have an extra charge. Last year we stayed here and never had a problem this year I have had every problem imaginable. NEVER AGAIN will I ever stay at a motel of this line.

Comfort Suites - Scranton is NOT a BBB Accredited Business.

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