Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Taxi

Burgit's Electric City Taxi, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Taxi.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAnn H

    Date: 06/17/2025

    1 star
    I had used Burgit Taxi for the last ten years.Approximately 7 or 8 weeks ago I called them because I had to go to the bank to get money out to shop. By the time I took the money out there wasn't enough to pay the taxi. They ran my card and it was declined as I found out later it wasn't activated correctly. We went back to the bank, I took out enough money to pay them, I gave her the money so she was paid. She meaning the driver was rude as was dispatch. Neither two of these clowns belong serving the public in any way shape or form. Today, I had to go to the bank get money out pay bills and go back home. My ATM card was not accepted because I didn't swipe it through I put it in the machine. I didn't have cash on me but I was more than willing to pay. Between the driver and the dispatch person, I was verbally abused ,treated like garbage and I said I would never use their company again. They said great we don't want it to. They were verbally abusive talking about me with in full earshot. The driver put her hands on the mic and let her dispatch here the entire ride, well the two of them did nothing but complain. I am a disabled nurse with supervisory experience. I would never have spoken nor have allowed my staff to speak to a patient that way without disciplinary action taken. Thank God for **** and Lyft where nobody treats their fares like they were something that they were trying to wipe off their shoes. I do not recommend them unless you enjoy abuse.Sincerely, *** **** R.N.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.